Privacy Policy

Privacy Policy

Data of the person responsible for the treatment:

Identity: Lorenzo Sandua, S.L.U. (hereinafter, Aceites Sandua) – Tax ID number: B71264048.

Postal address: Pol. Ind. Abiltas, 40-41- 31523 – Ablitas – Navarra – Spain

Telephone: 948813338 – E-mail: sandua@aceitesandua.com

We inform users of the website about its policy regarding the processing and protection of personal data of users and customers that may be collected by navigation, purchase of products or services through its website. In this sense, Aceites Sandua guarantees compliance with current legislation on the protection of personal data, regulated by the with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data and the Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of rights.

In Aceites Sandua, we process the information you provide in order to provide you with the requested service and perform your billing. The data provided will be kept as long as the business relationship is maintained or for the time necessary to comply with legal obligations and meet the possible responsibilities that may arise from the fulfillment of the purpose for which the data were collected. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain information about whether Lorenzo Sandua, S.L.U. is processing your personal data, so you can exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to its processing before Lorenzo Sandua, S.L.U., Pol. Ind. Abiltas, 40-41- 31523 – Ablitas – Navarra – Spain or at the e-mail address sandua@aceitesandua.com, attaching a copy of your ID card or equivalent document.  Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, you may file a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.

Likewise, we request your authorization to offer you products and services related to those contracted and to build customer loyalty.”

YES

NO

SECURITY MEASURES

In compliance with current legislation on data protection, users are informed that, in Aceites Sandua, technical and organizational measures have been adopted in accordance with the provisions of that legislation. The personal data collected in the forms are processed only by the staff of Aceites Sandua or the data processors established herein. The appropriate security measures have been adopted for the data provided and, in addition, all the technical means and measures within their reach have been installed to prevent the loss, misuse, alteration, unauthorized access and theft of the data provided to us.

VERACITY OF THE DATA

The Customer or User declares that all data provided by him/her are true and correct and undertakes to keep them updated, communicating to Aceites Sandua, any changes in them. The user will be responsible for the veracity of their data and will be solely responsible for any disputes or litigation that may result from the falsity of the same. It is important that, so that we can keep the personal data updated, the user informs Aceites Sandua whenever there has been any change in them. Otherwise, we cannot be held responsible for their veracity.

EXERCISE OF RIGHTS

Interested parties have the possibility to exercise a number of rights related to the processing of their personal data. Insofar as the user’s data are processed by Aceites Sandua, they may exercise their rights. To do so, the user must contact, providing documentation proving their identity (ID card or passport), by email to sandua@aceitesandua.com, or by written communication to the address listed in our legal notice. Such communication must reflect the following information: Name and surname of the user, the request, address and supporting data.

The exercise of rights must be carried out by the user himself. However, they may be executed by an authorized person as legal representative of the authorized person. In this case, documentation must be provided to prove this representation of the interested party.

The user may request the exercise of the following rights:

– Right to request access to personal data.

– Right to request its rectification (in case it is incorrect) or deletion.

– Right to request the limitation of their treatment, in which case they will only be kept by Aceites Sandua for the exercise or defense of claims.

– Right to oppose the treatment: Aceites Sandua will stop processing your data, unless for legitimate reasons or the exercise or defense of possible claims must continue to be treated.

– Right to data portability: in case you want your data to be processed by another firm, Aceites Sandua will facilitate the portability of your data to the new data controller.

In the event that consent has been granted for any specific purpose, the user has the right to withdraw consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

If a user considers that there is a problem with the way in which Aceites Sandua is handling their data, they can address their complaints to the Security Manager or to the corresponding data protection authority, being the Spanish Data Protection Agency the one indicated in the case of Spain.

CONSERVATION OF THE DATA

Disaggregated data will be kept without a deletion period. As for Client data, the period of conservation of personal data will vary depending on the service contracted by the Client. In any case, it will be the minimum necessary, and may be kept up to:

– 4 years: Law on Infractions and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries…); Arts. 66 et seq. General Tax Law (accounting books…).

– 5 years: Art. 1964 Civil Code (personal actions without special term).

– 6 years: Art. 30 Code of Commerce (accounting books, invoices…)

– 10 years: Art. 25 Prevention of Money Laundering and Terrorism Financing Law.

Mailing list users or those uploaded by Aceites Sandua to RRSS pages or profiles, will be kept until the user withdraws consent.

Candidate data (C.V.), if any: In the event that the candidate is not selected, Aceites Sandua may keep stored your resume a maximum of two years to incorporate it into future calls, unless the candidate states otherwise.

COLLECTION AND PROCESSING OF DATA

Aceites Sandua has the duty to inform users of its website about the collection of personal data that may be carried out, either by sending e-mail or by completing the forms included on the website. In this sense, Aceites Sandua will be considered responsible for the data collected by the means described above.

In turn, Aceites Sandua informs users that the purpose of the processing of the data collected includes the attention of requests made by users, inclusion in the agenda of contacts, the provision of products or services and the management of the business relationship. The operations, managements and technical procedures that are carried out in an automated or non-automated way and that make possible the collection, storage, modification, transfer and other actions on personal data, have the consideration of personal data processing.

Aceites Sandua makes available to users a series of telematic mechanisms for the collection and processing of personal data, with the purposes set out above. The personal data provided telematically, either through email, contact forms on this website or online contracting will be used for commercial and administrative management of customers and users of the company. These data will be processed through servers managed by Profesional Hosting, which is also the company that provides email services, and which will be considered as the Data Processor.

As established by the LSSICE, Aceites Sandua undertakes not to send commercial communications without identifying them as such. For these purposes, information sent to customers for the maintenance of the existing contractual relationship will not be considered as commercial communication.

In any case, only the data necessary to perform the contracted service, or to adequately respond to the request for information made by the user will be obtained.

Sometimes, personal data will be provided through links to third party websites. In this case, at no time will the staff of Aceites Sandua have access to the personal data provided by the Customer to such third parties.

SOCIAL NETWORKS

Aceites Sandua has a profile on the main social networks on the Internet (Facebook, YouTube, Google+), recognizing itself in all cases responsible for the processing of data of its followers, fans, subscribers, commentators and other user profiles (hereinafter followers) published by Aceites Sandua. The treatment that Aceites Sandua will carry out with such data within each of the aforementioned networks will be the one that the social network allows the corporate profiles.

Aceites Sandua may inform its followers, when the law does not prohibit it, by any means that the social network allows about its activities and offers, as well as provide personalized customer service. In no case will Aceites Sandua extract data from social networks, unless the user’s consent to do so is specifically and expressly obtained (for example, for the implementation of a contest).

COMMUNICATION OF INFORMATION TO THIRD PARTIES

Aceites Sandua will not transfer or communicate your data to any third party, except in the cases provided by law or when the provision of a service implies the need for a contractual relationship with a data processor, and always in accordance with the general conditions approved by the user prior to the contracting of the same. Thus, when contracting our services, the user accepts that some of the same can be, totally or partially, subcontracted to other persons or companies, which will be considered as Data Processors, with whom the corresponding confidentiality contract has been agreed, or adhered to their privacy policies, established in their respective web pages. You also agree that some of the personal data collected will be provided to these processors, when necessary for the effective performance of the contracted service. The user may refuse the transfer of your data to the data processors, by written request, by any of the means previously referenced.

CONFIDENTIALITY

The information provided by the client shall, in any case, be considered confidential, and may not be used for purposes other than those related to the services contracted or products purchased from Aceites Sandua. Aceites Sandua undertakes not to disclose or reveal information about the client’s claims, the reasons for the advice requested or the duration of its relationship with the client.

VALIDITY

This privacy and data protection policy has been drafted by the company as of June 26, 2018, and may vary depending on changes in regulations and jurisprudence that may occur, being the responsibility of the owner of the data to read the updated document, in order to know their rights and obligations in this regard at all times.

TERMS AND CONDITIONS OF USE

This Web Site contains texts elaborated for merely informative or divulgative purposes, which may not reflect the current state of legislation or jurisprudence, and which refer to general situations, so their content should not necessarily be applied by the user to specific cases.

This website details the services offered by Aceites Sandua. Its use implies acceptance of the following conditions, declining to make any claim on them:

  1. a) The use of this website is intended for persons of legal age.
  2. b) Aceites Sandua may modify the content of the website, its services, rates, guarantees, etc., at any time and without prior notice.
  3. c) Aceites Sandua may make available to the user links or other elements that allow access to other websites belonging to third parties. We do not market the products and services of such linked pages, nor do we assume any responsibility for them, nor for the information contained therein, nor its veracity or legality, nor for any effects that may arise. In any case, Aceites Sandua declares that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content in question.
  4. d) The prices indicated on the website, if any, will be valid except for typographical errors, and subject to change without notice.
  5. e) It is not necessary to register on the website, or provide any personal data to browse it.
  6. f) Aceites Sandua cannot guarantee the uninterrupted or totally error-free operation of this website. Therefore, we are not responsible for any damage caused by the use of this site.
  7. g) Aceites Sandua offers its services and products indefinitely, but may, however, suspend the provision of the same, unilaterally and without notice.
  8. h) Aceites Sandua will not be liable for damages, own or third parties, caused by misuse of this website by the customer.
  9. i) The user agrees not to use this website or the services offered on it to carry out activities contrary to law, public order or these conditions.
  10. j) Aceites Sandua is not responsible for viruses that have their origin in a telematic transmission infiltrated by third parties generated with the purpose of obtaining negative results for a computer system.
  11. k) Aceites Sandua is not responsible for the information and content stored, including but not limited to, forums, chat, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website of the provider. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, Aceites Sandua is available to all users, authorities and security forces, and actively collaborating in the removal or blocking of all content that could affect or contravene national or international law, the rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.
  12. l) This website has been checked and tested to ensure that it functions correctly. In principle, it can be guaranteed to function correctly 365 days a year, 24 hours a day. However, Aceites Sandua does not rule out the possibility of the existence of certain programming errors, or the occurrence of force majeure, natural disasters, strikes, or similar circumstances that make it impossible to access the website.
  13. m) The opinions expressed therein do not necessarily reflect the views of Aceites Sandua. The content of the articles published on this Website cannot be considered, in any case, as a substitute for legal advice. The user should not act on the basis of the information contained in this Web Site without first seeking professional advice.

In short, the user is solely responsible for the use made of the services, content and links included in this website.

Cookie Policy

USE OF COOKIES ON THE WEB

In compliance with Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, we inform you of the use of cookies on the websites and applications of Aceites Sandua, in order to facilitate and improve navigation to users, remembering where you browsed the website, preferences and display settings, and offering each user information that may be of interest.

WHAT ARE COOKIES?

A cookie is a file that is downloaded to your computer or the device you use (Smartphone, tablet, connected television….) when you access certain web pages or applications. Cookies allow, among other things, to collect statistical information, facilitate certain technical functionalities, store and retrieve information about browsing habits or preferences of a user or their equipment and, depending on the information they contain and the way you use your equipment, can be used to recognize the user. A cookie is stored on a computer in order to identify the browser while interacting with our websites or applications. A website may set a cookie on your browser if your browser preferences allow it. A browser only allows a website to access the cookies it sets, not those set by other websites.

WHY ARE COOKIES IMPORTANT?

Aceites Sandua uses these cookies for operational reasons (e.g. session cookies), and for ease of use, to make browsing the website easier and more user-friendly, for example, to remember aspects of the user such as language, country, browser, etc… Certain cookies are essential for you to use our services.

TYPES OF COOKIES

– Technical Cookies: to help improve the quality of our service, including storing user preferences, search results, as well as tracking user trends.

– Statistical Cookies: collect information about date of visit, the URL and title of the web page visited. The reports generated with this information will be purely statistical, giving information about browsing behavior anonymously.

– Session Cookies: they store information about the type of user, saving the user’s nickname to avoid entering it page by page, encrypted information and information about the user’s favorites is also stored.

– Analytical Cookies: they are used to track the search engine from which the website has been visited and what search terms were used to find it, calculate the time spent on the web in each session and the number of times the user has visited the page.

– OTHER COOKIES

On the Aceites Sandua site, third-party cookies are installed to all its visitors, even if they are not registered users on the corresponding platforms. For example, cookies from Facebook, Google or Twitter: Facebook Cookies Page, Twitter Privacy Page, Google Cookies Page.

TYPES OF COOKIES BY EXPIRATION

The cookies used in Aceites Sandua are persistent, that is, they are permanently installed in your browser and are activated each time you visit the site, as long as their use is not deactivated.

COOKIES CONFIGURATION

To find out how to configure the management of cookies in your browser you can consult the following links for the main browsers and devices:

-For Internet Explorer™

-For Safari™

-For Chrome™

-For Firefox™

-For Opera™

-For Edge™

ACCEPTANCE OF COOKIES

When you access this website or application for the first time, you will see a window where you are informed of the use of cookies and where you can consult this “Cookies Policy”. If you consent to the use of cookies, continue browsing or click on any link it will be understood that you have consented to our cookie policy and therefore the installation of cookies on your computer or device.

If you want, you can change your cookie settings at any time by configuring your browser to accept, or not, the cookies you receive or for the browser to notify you when a server wants to save a cookie. Please note that in the case of blocking or not accepting the installation of cookies, it is possible that certain services may not be available without the use of these or that you can not access certain services or take full advantage of all that our websites and applications offer.

Aceites Sandua thanks you for consenting to the acceptance of cookies, this helps us to obtain more accurate data that allow us to improve the content and design of our websites and applications to suit your preferences.

 

 

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